Refund & Cancellation Policy

Because this is digital content you can view as soon as you pay, purchases are generally non-refundable. That said, there are cases where we do give you your money back.

We'll refund you if:

• You were charged twice for the same bundle.
• You paid but couldn't access the content because of a problem on our end that we couldn't fix.
• The content doesn't match the bundle's description.
• There's a charge you don't recognize (for example, someone used your card without permission).

How to Request a Refund

Email us at contact@baddihouse.com within 14 days of your purchase with the email you used (if you provided one), the date, the amount and the bundle. We reply within 72 business hours. If your request is approved, the refund goes back to the original payment method and may take 5 to 10 business days to show up, depending on your bank.

Cancellations

There are no subscriptions or automatic charges: every purchase is a one-time payment, so there's nothing to cancel. If you'd like to close your account, just email us.

Before Disputing a Charge

Please contact us first: we can resolve it faster than a chargeback through your bank. Unjustified chargebacks may result in your account access being blocked.